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Build A Box – FreeTheRoots LLC

Build A Box

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Based on 4291 reviews
89%
(3798)
5%
(225)
2%
(93)
1%
(39)
3%
(136)

The product speaks for itself!

Believe everything that they are telling y ou about this product. Its amazing!

BELIEVE THE HYPE!" 🎉 Thank you for this fire endorsement—we’re over the moon that you’re loving the product as much as we loved creating it!

When customers like you vouch for us, it fuels our passion to keep delivering the best. Stay amazing, and keep thriving with those healthy locs! ✨

Love the smell and how my hair feels

Very simple clean abd easy

Super convenient

The best product for locs ive ever used up to date

Jean Baptiste, thank you for sharing your experience with us! We’re thrilled to hear that our products have made a positive difference for you. Your support means the world to us, and we’re so grateful to be part of your hair care journey.

Here’s to many more healthy, happy hair days ahead! 😊✨

S
Cool Lemon Soap Bar
Sonya Clark
Cool lemon bar charged and never received

Never received it.

Hi Sonya,

We sincerely apologize that you did not receive your Cool Lemon Bar. This is certainly not the experience we aim to provide. Our support team has already contacted you to help resolve the issue and ensure you are taken care of. Thank you for your patience, and we appreciate the opportunity to make things right.

Love the products, hate the shipping time

I use the shampoo bars plus the AV since and mists and I love the feeling after wash day! Hair is soft, smells good, and feels so healthy! But MAN! The last two pack of sprays I ordered was advertised as 5 days to deliver and it still took like 3 weeks+ I get packages from my friends and family through the post office faster than this stuff makes it to my home. I hope yall get a deal with a major chain so these gems can be readily available! I be wanting to have my locticians get hip and I tell everyone I converse with about locs about these products. Absolutely worth the money just wish it was faster getting to my door. Nothing else has compared in quality.

Hi there!

Thank you so much for your kind words and ongoing support, it means the world to us that you love how our products leave your hair feeling after wash day! We’re especially grateful that you’re sharing FreeTheRoots with your loctician and others in the community.

That said, we hear you loud and clear on the shipping delays, and we’re truly sorry for the wait. We know how frustrating it is to be excited for your order and have to wait weeks to receive it. We’re actively working on improving our fulfillment process so that your products get to you faster and more reliably in the future.

We appreciate your patience and your trust in our quality. Thank you for being part of the FreeTheRoots family, we’re so grateful to have you with us!

Overall I like the product itself. 2 out of 4 spray bottles had non-working nozzles. Otherwise I would’ve given 5 stars!

Hi Richard,

Thanks so much for your honest review! We’re happy to hear you’re enjoying the product itself! We’re sorry to hear about the nozzle issues with a couple of your sprays, though. That’s definitely not something we want you to deal with.

Our support team has already reached out to help get this sorted out. We really appreciate your understanding and support, and we’re here if you need anything else!

I like the smell but the spray nozzle doesn’t spray. I will have find a replacement spray nozzle

Hi Richard,
Thanks so much for your honest review! We’re happy to hear you’re enjoying the product itself! We’re sorry to hear about the nozzle issues with a couple of your sprays, though. That’s definitely not something we want you to deal with.
Our support team has already reached out to help get this sorted out. We really appreciate your understanding and support, and we’re here if you need anything else!

Love the smell. Sprays sufficiently

Love the smell. Sprays sufficiently

I like the smell but the spray nozzle doesn’t spray. I will have find a replacement spray nozzle

M
Cool Lemon Soap Bar
Megan Young
Love washing my hair now!

I enjoy washing my hair now because of the aroma from the soap-very relaxing. And my hair feels moisturized and lush. Put some in the store!

Megan, this just made our day! 😊 We’re so happy our soap has turned wash day into a sensory experience for you—relaxing aromas + moisturized, lush hair? That’s the dream!

Thank you for the love (and the store suggestion—we’re on it! ). Keep thriving, and know we’re here to make every wash feel like a spa moment. P.S. Your next bottle is waiting whenever you’re ready!

Microfiber Towel

I’ve been looking for a large microfiber towel and I’m so happy FreeTheRoots sell them. I really like how the microfiber dries my hair well and large enough to wrap my locs!

Hey Sharri! YES! We love that our towel checks all your boxes—big enough for your locs, ultra-absorbent, and gentle with that microfiber magic. ✨ It’s exactly why we designed it!

Thank you for trusting us to handle your hair with care (no drip struggles allowed!). Here’s to faster drying times and happier wash days ahead! 😊

Hydrating Mist

I am enjoying this product!

Absolutely Wonderful!!

H
Four Mist Bundle
Hakeem Edwards
Hydrating Mist

Love the products

Love this product. Im a forever customer.

Obsessed

I love these mists! These are the only mists I use! I’ve tried others but I’m not going to waste my time or money. I love the smell of Free Roots! They keep my locs hydrated. They feel good and they definitely smell good. Great price and I always get the bundle!

Amazing and smells great! All natural , Free the Roots has been great to deal with. Shipments always on time and products are great.

Awesome stuff, if you looking for the perfect spray for your locs, look no further.

Obsessed!!

I have purchased several different bottles of the hydrating mist. I can confidently say my hair and I are obsessed with the Sensitive Rose Aloe Hydrating Mist. Will continue to purchase in the future

Hey Kwajala! 'Obsessed' is the ultimate compliment! ✨ We’re thrilled the Sensitive Rose Aloe Hydrating Mist has earned a permanent spot in your routine—and it’s so inspiring to hear you’ve explored our other mists too!

Thank you for trusting us to care for your hair, bottle after bottle. We’ll keep crafting these blends with love, just for you. Here’s to many more years of happy, hydrated hair days ahead!

I love ALL of these products. No complaints

Perfect lather, yet somehow not too heavy on the scalp. Love the natural scents provided too.

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