Subscription Management via Text

📲 Simplify your subscriptions with automated SMS reminders and order management

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  • info
  • Your next order of Cacao / Refill for $39.90 is scheduled for Mar 20 Reply 'Modify Order' to make changes :)
  • modify order
  • Hi Victor, please reply with a number to modify your upcoming Mar 20 order of Cacao / Refill:
    1. Swap Flavors
    2. Skip Upcoming Order
    3. Update Quantity
    4. Update Billing Info
    5. Update Shipping Address
    6. Update Next Charge Date
    7. Add One-Time Item
  • 2
  • Hey Victor - Are you sure you want to skip your order for Cacao / Refill scheduled for Mar 20? If so, please reply 'yes' to confirm or 'no' to keep.
Based on 4020 reviews
89%
(3577)
5%
(206)
2%
(84)
1%
(34)
3%
(119)
Great products

Only tried mist so far but it is really nice on hair and face.

L
Conditioning Combo
Luca Guerrier
Luca

I had these product for about a week and I can see the big difference between this product and my old product and Free the Roots mist is amazing thank you.

T
Family Pack
Teaira Thomas
Clean

My locs are very clean and smell beautiful…. Always…

Thank you for sharing your positive experience with our Family Pack! We're happy to hear that your locs are clean and smelling beautiful. We strive to provide quality products that meet our customers' needs. Thank you for choosing our brand and we hope to continue serving you in the future.

Very Refreshing . The ACV Conditioning Spray is so Effective. It Really Makes My Scalp feel Detoxed & Clean for Oils. I will be a Monthly Subscriber.

Quality Soaps

This is my 2nd time ordering from FTR. I absolutely LOVE the quality & scents of their soap bars! They lather up very well & get my hair so clean. FTR also provides excellent service. I would definitely recommend their products! Five stars all around!

Hi there! Thank you so much for leaving such a kind review. We're thrilled that you love our Cool Lemon Soap Bar and have had a positive experience with our service. We appreciate your recommendation and are always here to provide you with high-quality products. Thanks for choosing FTR!

Smells delightful

I meant to give the towel a 5 star review

I love your products. It helped me a lot.
And you guys give good service

Thank you for your kind words and for trying our Eucalyptus Mint Aloe Hydrating Mist. We are happy to hear that it has been beneficial for you. Our goal is always to provide excellent products and service to our customers. Thank you for your support!

Good

French Lavender Aloe Hydrating Mist

R
Conditioning Pack
Roy Bennett

Really great products.

LOVE the way it makes my Locs feel! The smell as you know is amazing.

Can't wait to try my new hair routine! Thank you!!🙏🏿

c
Cool Lemon Soap Bar
chaunecy whitley jones

Love the soaps, they lather very well on my locs...I usually cut it up and boil it so it can melt and make a shampoo bottle with the bar.

c
Organic Jojoba Oil
chaunecy whitley jones

Great product

c
French Lavender Aloe Hydrating Mist
chaunecy whitley jones

Ordered before love it

D
Four Mist Bundle
DISSATISFACTION & FRUSTRATED
Keep your word, step up to the plate!

They have a good product. I have had a horribly negative experience with customer service, not keeping their word, c charging shipping when they said if order is $50. Free shipping. It took me over 5 emails to get it reversed. Poor & slow order processing. Draining experience. They lost me as a Valued Customer! BUYER BEWARE!

Hi! We actually had a glitch on the website but have since emailed every customer effected to resolve everything. Make sure you look out for our email in your inbox! Wee deeply apologize for draining experience and promise to make this right.

S
Four Mist Bundle
Shaun Brown

Amazing products smell great and makes scalp fell amazing

ACV rinse

Although I've only used the products once on my wash day, I am very impressed with all of the products and the way they made my hair feel. Free the roots is definitely my favorite products at the moment. So I will continue purchasing in the future.

Thank you for your feedback on our Conditioning + Clarifying ACV Rinse with Rosemary. We are happy to hear that you had a positive experience and that FreeTheRoots is your favorite product. We appreciate your support and look forward to serving you in the future, we have no doubt your locs will transform with our products!

Love it!

N
Conditioning Pack
Niazsha Shipman

Love it!

Amazing product

Smells great

K
Cool Lemon Soap Bar
Kenneth Eaddy

Love the smell of the bar. Never used a bar to wash, but this does lather really well. The only thing I need to do is buy a few more! Having waist-length locs can absorb one bar pretty quickly.