I used to love these products but I ordered during Black Friday sale and never received the products.
Thank you so much for being a loyal customer and for letting us know about this issue. We’re truly sorry you didn’t receive your order from our Black Friday sale—that’s not the experience we want for you!
I’m happy to share that we worked behind the scenes to make this right. A claim was filed with Route regarding your order, and it was approved. Your refund has already been processed and sent back to your Venmo account as of 1/3.
If you’d like to place a new order, we’d love the chance to serve you again. Thank you for your patience and understanding—we appreciate your support more than you know!
My hair (locs) actually told me THANK YOU!!
I had these product for about a week and I can see the big difference between this product and my old product and Free the Roots mist is amazing thank you.
Hi Luca, thank you so much for your positive review! We're thrilled to hear that you're already seeing a big difference with our Conditioning Combo and that you love our FTR mist. We truly appreciate your support and hope you continue to enjoy our products. Thank you for choosing us!
Very Refreshing . The ACV Conditioning Spray is so Effective. It Really Makes My Scalp feel Detoxed & Clean for Oils. I will be a Monthly Subscriber.
Really great products.
